Privacy Policy
Last Updated: 2026
Channel Guides ("we," "us," "our," or "Company") operates channelguides.ca (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all of its features, functionality, and services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Identification Information: Name, email address, and other contact details you voluntarily provide through forms or inquiries.
- Technical Information: IP address, browser type, operating system, referring URLs, and pages accessed.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar tracking mechanisms to enhance user experience and track site performance.
- Usage Data: Information about how you interact with our Site, including clicks, time spent on pages, and navigation patterns.
We do not knowingly collect information from children under 18 years of age.
How We Use Information
We use the information we collect for the following purposes:
- Analytics: To understand Site traffic, user behavior, and engagement patterns.
- Affiliate Tracking: To track referrals to casino partners and process affiliate commissions as part of our business model.
- Site Improvement: To enhance Site functionality, content, and user experience.
- Communication: To respond to inquiries and provide customer support.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
Cookie Policy
We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. Types of cookies we use include:
- Essential Cookies: Necessary for Site functionality and security.
- Analytics Cookies: Track user behavior and Site performance.
- Affiliate Tracking Cookies: Monitor referrals and conversions for affiliate partners.
- Preference Cookies: Remember your settings and preferences.
Opt-Out Options: You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect Site functionality. You may also opt out of analytics tracking through browser extensions and opt-out mechanisms provided by third-party analytics providers.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of external websites. When you click on links to casino partners or other third-party sites, you leave our Site and are subject to their respective privacy policies.
We strongly recommend reviewing the privacy policies of any third-party websites before providing personal information or engaging in transactions. Third-party partners may collect data independently from you, and we do not control their data practices.
Your Rights
As a visitor from Canada, you have certain rights regarding your personal information:
- Right to Access: You may request access to the personal information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information, subject to legal obligations.
- Right to Opt-Out: You may opt out of marketing communications and certain data collection practices.
- Right to Withdraw Consent: Where applicable, you may withdraw consent for data processing.
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and applicable legal requirements.
Analytics data is typically retained for 12-36 months. Affiliate tracking data is retained in accordance with our business records and legal obligations. You may request deletion of your personal information at any time, subject to legal requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Email: [email protected]
We will respond to your inquiry within 30 days or as required by applicable law.
Changes to This Privacy Policy: We may update this Privacy Policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the updated Privacy Policy.